{"id":3230,"date":"2025-06-05T17:04:48","date_gmt":"2025-06-05T09:04:48","guid":{"rendered":"https:\/\/aws-oncloudai.com\/?p=3230"},"modified":"2025-06-05T17:04:48","modified_gmt":"2025-06-05T09:04:48","slug":"gain-an-in-depth-understanding-of-amazon-connect-pricing","status":"publish","type":"post","link":"https:\/\/aws-oncloudai.com\/ja\/amazon-connect\u306e\u4fa1\u683c\u8a2d\u5b9a\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u7406\u89e3\u3059\u308b\/","title":{"rendered":"Amazon Connect\u306e\u6599\u91d1\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u306f\u3053\u3061\u3089"},"content":{"rendered":"<p data-start=\"52\" data-end=\"195\">\u4f01\u696d\u304c\u9867\u5ba2\u4f53\u9a13\u306e\u6700\u9069\u5316\u306e\u305f\u3081\u306b\u30af\u30e9\u30a6\u30c9\u30b5\u30fc\u30d3\u30b9\u3078\u306e\u4f9d\u5b58\u5ea6\u3092\u9ad8\u3081\u308b\u306b\u3064\u308c\u3001AWS \u304c\u63d0\u4f9b\u3059\u308b\u30af\u30e9\u30a6\u30c9\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u30b5\u30fc\u30d3\u30b9\u3067\u3042\u308b Amazon Connect \u306f\u3001\u591a\u304f\u306e\u4f01\u696d\u306b\u3068\u3063\u3066\u3001\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u3068\u30b5\u30fc\u30d3\u30b9\u52b9\u7387\u306e\u5411\u4e0a\u3092\u5b9f\u73fe\u3059\u308b\u6700\u9069\u306a\u30c4\u30fc\u30eb\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002Amazon Connect \u306f\u3001\u97f3\u58f0\u3001\u30c1\u30e3\u30c3\u30c8\u3001\u30e1\u30fc\u30eb\u306a\u3069\u3001\u8907\u6570\u306e\u30c1\u30e3\u30cd\u30eb\u3092\u901a\u3058\u305f\u9867\u5ba2\u3068\u306e\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3092\u69cb\u7bc9\u3067\u304d\u308b\u30d5\u30eb\u30de\u30cd\u30fc\u30b8\u30c9\u30b5\u30fc\u30d3\u30b9\u3067\u3059\u3002<\/p>\n<p data-start=\"197\" data-end=\"324\">AWS\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3068\u3057\u3066\u3001\u4f01\u696d\u304c\u30af\u30e9\u30a6\u30c9\u30b5\u30fc\u30d3\u30b9\u3092\u9078\u629e\u3059\u308b\u969b\u306b\u6700\u3082\u91cd\u8996\u3059\u308b\u8981\u7d20\u306e\u4e00\u3064\u304c\u30b3\u30b9\u30c8\u3067\u3042\u308b\u3053\u3068\u3092\u7406\u89e3\u3057\u3066\u3044\u307e\u3059\u3002Amazon Connect\u306e\u6599\u91d1\u4f53\u7cfb\u3092\u7406\u89e3\u3059\u308b\u3053\u3068\u306f\u3001\u30b3\u30b9\u30c8\u3092\u6700\u9069\u5316\u3059\u308b\u4e0a\u3067\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u3053\u306e\u8a18\u4e8b\u3067\u306f\u3001Amazon Connect\u306e\u6599\u91d1\u30e2\u30c7\u30eb\u3092\u8a73\u7d30\u306b\u5206\u6790\u3057\u3001\u4f01\u696d\u304c\u30cb\u30fc\u30ba\u306b\u57fa\u3065\u3044\u3066\u6700\u9069\u306a\u30b3\u30b9\u30c8\u52b9\u7387\u3092\u5b9f\u73fe\u3059\u308b\u305f\u3081\u306e\u6700\u9069\u5316\u306e\u63d0\u6848\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h4 data-start=\"326\" data-end=\"349\">Amazon Connect \u3068\u306f\u4f55\u3067\u3059\u304b?<\/h4>\n<p data-start=\"351\" data-end=\"510\">Amazon Connect \u306f\u3001AWS \u304c\u63d0\u4f9b\u3059\u308b\u30d5\u30eb\u30de\u30cd\u30fc\u30b8\u30c9\u306e\u30af\u30e9\u30a6\u30c9\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u30b5\u30fc\u30d3\u30b9\u3067\u3001\u4f01\u696d\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306e\u52b9\u7387\u5411\u4e0a\u3092\u652f\u63f4\u3059\u308b\u3088\u3046\u306b\u8a2d\u8a08\u3055\u308c\u3066\u3044\u307e\u3059\u3002Amazon Connect \u3092\u5229\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u4f01\u696d\u306f\u4e16\u754c\u4e2d\u3067\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u30b5\u30fc\u30d3\u30b9\u3092\u8fc5\u901f\u306b\u7acb\u3061\u4e0a\u3052\u3001\u62e1\u5f35\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u97f3\u58f0\u30b5\u30dd\u30fc\u30c8\u3001\u30c1\u30e3\u30c3\u30c8\u30b5\u30dd\u30fc\u30c8\u3001\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u30b5\u30dd\u30fc\u30c8\u306a\u3069\u3001Amazon Connect \u306f\u3001\u4f01\u696d\u304c\u72ec\u81ea\u306e\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u3092\u7ba1\u7406\u3059\u308b\u3053\u3068\u306a\u304f\u3001\u9ad8\u54c1\u8cea\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h4 data-start=\"512\" data-end=\"535\">Amazon Connect \u306e\u6599\u91d1\u6982\u8981<\/h4>\n<p data-start=\"537\" data-end=\"614\">Amazon Connect \u306e\u6599\u91d1\u4f53\u7cfb\u306f\u975e\u5e38\u306b\u67d4\u8edf\u3067\u3001\u30aa\u30f3\u30c7\u30de\u30f3\u30c9\u3067\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u5177\u4f53\u7684\u306a\u6599\u91d1\u306f\u3001\u4f01\u696d\u304c\u5229\u7528\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u3068\u30ea\u30bd\u30fc\u30b9\u306b\u76f4\u63a5\u95a2\u9023\u3057\u3066\u3044\u307e\u3059\u3002Amazon Connect \u306e\u6599\u91d1\u4f53\u7cfb\u306e\u4e3b\u306a\u69cb\u6210\u8981\u7d20\u306f\u6b21\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n<h5 data-start=\"616\" data-end=\"634\">1. <strong data-start=\"624\" data-end=\"634\">\u97f3\u58f0\u901a\u8a71\u6599\u91d1<\/strong><\/h5>\n<p data-start=\"636\" data-end=\"692\">\u97f3\u58f0\u901a\u8a71\u306f Amazon Connect \u306e\u6599\u91d1\u8a2d\u5b9a\u3067\u6700\u3082\u91cd\u8981\u306a\u90e8\u5206\u3067\u3042\u308a\u3001\u901a\u8a71\u6642\u9593\u3001\u30ea\u30fc\u30b8\u30e7\u30f3\u3001\u30ea\u30fc\u30b8\u30e7\u30f3\u3092\u307e\u305f\u3050\u304b\u3069\u3046\u304b\u306b\u57fa\u3065\u3044\u3066\u6599\u91d1\u304c\u6c7a\u307e\u308a\u307e\u3059\u3002<\/p>\n<ul data-start=\"694\" data-end=\"921\">\n<li data-start=\"694\" data-end=\"785\">\n<p data-start=\"696\" data-end=\"785\"><strong data-start=\"696\" data-end=\"705\">1\u5206\u3042\u305f\u308a\u306e\u30b3\u30b9\u30c8<\/strong>Amazon Connect \u306f\u3001\u304a\u5ba2\u69d8\u3068\u306e\u901a\u8a71\u6642\u9593\u306b\u57fa\u3065\u3044\u3066\u8ab2\u91d1\u3055\u308c\u3001\u901a\u5e38\u306f1\u5206\u5358\u4f4d\u3067\u8ab2\u91d1\u3055\u308c\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001\u7c73\u56fd\u3067\u306f\u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30f3\u30bf\u30fc\u3078\u306e\u97f3\u58f0\u901a\u8a71\u306f1\u5206\u3042\u305f\u308a0.018\u30c9\u30eb\u304b\u304b\u308a\u307e\u3059\u3002<\/p>\n<\/li>\n<li data-start=\"786\" data-end=\"854\">\n<p data-start=\"788\" data-end=\"854\"><strong data-start=\"788\" data-end=\"798\">\u767a\u4fe1\u901a\u8a71\u6599\u91d1<\/strong>: \u767a\u4fe1\u696d\u52d9\u306e\u5834\u5408\u3001\u4f01\u696d\u306f\u767a\u4fe1\u901a\u8a71\u6642\u9593\u306b\u5fdc\u3058\u3066\u6599\u91d1\u3092\u652f\u6255\u3046\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u767a\u4fe1\u6599\u91d1\u306f\u901a\u5e38\u3001\u7740\u4fe1\u6599\u91d1\u3088\u308a\u3082\u308f\u305a\u304b\u306b\u9ad8\u304f\u3001\u5177\u4f53\u7684\u306a\u6599\u91d1\u306f\u5730\u57df\u3084\u901a\u8a71\u6642\u9593\u306b\u3088\u3063\u3066\u7570\u306a\u308a\u307e\u3059\u3002<\/p>\n<\/li>\n<li data-start=\"855\" data-end=\"921\">\n<p data-start=\"857\" data-end=\"921\"><strong data-start=\"857\" data-end=\"866\">\u5730\u57df\u9593\u624b\u6570\u6599<\/strong>: \u9867\u5ba2\u3068 Amazon Connect \u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u304c\u7570\u306a\u308b AWS \u30ea\u30fc\u30b8\u30e7\u30f3\u306b\u3042\u308b\u5834\u5408\u3001\u30ea\u30fc\u30b8\u30e7\u30f3\u9593\u3067\u97f3\u58f0\u30c7\u30fc\u30bf\u3092\u8ee2\u9001\u3059\u308b\u3068\u8ffd\u52a0\u6599\u91d1\u304c\u767a\u751f\u3057\u307e\u3059\u3002<\/p>\n<\/li>\n<\/ul>\n<h5 data-start=\"923\" data-end=\"954\">2. <strong data-start=\"931\" data-end=\"954\">Amazon Connect\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u6599\u91d1<\/strong><\/h5>\n<p data-start=\"956\" data-end=\"1029\">Amazon Connect \u3092\u4f7f\u7528\u3059\u308b\u3068\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u8907\u6570\u306e\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9 (\u305f\u3068\u3048\u3070\u3001\u7570\u306a\u308b\u30ea\u30fc\u30b8\u30e7\u30f3\u3001\u4e8b\u696d\u5206\u91ce\u3001\u307e\u305f\u306f\u6a5f\u80fd\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u305f\u3081\u306e\u8907\u6570\u306e\u4eee\u60f3\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc) \u3092\u4f5c\u6210\u3067\u304d\u3001\u5404\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u306f\u30b5\u30a4\u30ba\u3068\u69cb\u6210\u306b\u57fa\u3065\u3044\u3066\u8ab2\u91d1\u3055\u308c\u307e\u3059\u3002<\/p>\n<ul data-start=\"1031\" data-end=\"1119\">\n<li data-start=\"1031\" data-end=\"1119\">\n<p data-start=\"1033\" data-end=\"1119\"><strong data-start=\"1033\" data-end=\"1042\">\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u6708\u984d\u6599\u91d1<\/strong>Amazon Connect \u306f\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u3054\u3068\u306b\u6708\u984d\u57fa\u672c\u6599\u91d1\u3092\u8acb\u6c42\u3057\u307e\u3059\u3002\u3053\u306e\u6599\u91d1\u306f\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u898f\u6a21\uff08\u540c\u6642\u901a\u8a71\u6570\u3001\u8a2d\u5b9a\u30b5\u30fc\u30d3\u30b9\u306a\u3069\uff09\u3068\u30ea\u30fc\u30b8\u30e7\u30f3\u306b\u3088\u3063\u3066\u7570\u306a\u308a\u307e\u3059\u3002<\/p>\n<\/li>\n<\/ul>\n<h5 data-start=\"1121\" data-end=\"1142\">3. <strong data-start=\"1129\" data-end=\"1142\">\u901a\u8a71\u9332\u97f3\u304a\u3088\u3073\u4fdd\u5b58\u6599\u91d1<\/strong><\/h5>\n<p data-start=\"1144\" data-end=\"1216\">\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u3068\u54c1\u8cea\u7ba1\u7406\u306e\u30cb\u30fc\u30ba\u3092\u6e80\u305f\u3059\u305f\u3081\u3001\u591a\u304f\u306e\u4f01\u696d\u304c\u901a\u8a71\u9332\u97f3\u3092\u6709\u52b9\u306b\u3057\u3066\u3044\u307e\u3059\u3002Amazon Connect \u306f\u5305\u62ec\u7684\u306a\u901a\u8a71\u9332\u97f3\u304a\u3088\u3073\u30b9\u30c8\u30ec\u30fc\u30b8\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u304c\u3001\u305d\u308c\u306b\u4f34\u3046\u6599\u91d1\u3082\u767a\u751f\u3057\u307e\u3059\u3002<\/p>\n<ul data-start=\"1218\" data-end=\"1338\">\n<li data-start=\"1218\" data-end=\"1292\">\n<p data-start=\"1220\" data-end=\"1292\"><strong data-start=\"1220\" data-end=\"1232\">\u901a\u8a71\u9332\u97f3\u4fdd\u5b58\u6599<\/strong>\u9332\u97f3\u30d5\u30a1\u30a4\u30eb\u306e\u4fdd\u5b58\u6599\u91d1\u306f\u901a\u5e38\u3001GB\u5358\u4f4d\u3067\u8a08\u7b97\u3055\u308c\u307e\u3059\u3002\u9332\u97f3\u30d5\u30a1\u30a4\u30eb\u306f\u9577\u671f\u9593\u4fdd\u5b58\u3055\u308c\u308b\u91cd\u8981\u306a\u30c7\u30fc\u30bf\u3067\u3042\u308b\u305f\u3081\u3001\u4f01\u696d\u306f\u4e0d\u8981\u306a\u30b3\u30b9\u30c8\u3092\u56de\u907f\u3059\u308b\u305f\u3081\u306b\u3001\u4fdd\u5b58\u671f\u9593\u3092\u5408\u7406\u7684\u306b\u8a08\u753b\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<\/li>\n<li data-start=\"1293\" data-end=\"1338\">\n<p data-start=\"1295\" data-end=\"1338\"><strong data-start=\"1295\" data-end=\"1306\">\u518d\u518d\u751f\u304a\u3088\u3073\u53d6\u5f97\u6599\u91d1<\/strong>: \u4f01\u696d\u304c\u30b9\u30c8\u30ec\u30fc\u30b8\u304b\u3089\u9332\u97f3\u3092\u53d6\u5f97\u3001\u518d\u751f\u3001\u307e\u305f\u306f\u5206\u6790\u3059\u308b\u5fc5\u8981\u304c\u3042\u308b\u5834\u5408\u3001\u8ffd\u52a0\u306e\u30b3\u30b9\u30c8\u304c\u767a\u751f\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<\/li>\n<\/ul>\n<h5 data-start=\"1340\" data-end=\"1362\">4. <strong data-start=\"1348\" data-end=\"1362\">\u30c1\u30e3\u30c3\u30c8\u304a\u3088\u3073\u30de\u30eb\u30c1\u30c1\u30e3\u30cd\u30eb\u30b5\u30dd\u30fc\u30c8\u6599\u91d1<\/strong><\/h5>\n<p data-start=\"1364\" data-end=\"1442\">Amazon Connect\u306f\u3001\u97f3\u58f0\u901a\u8a71\u306b\u52a0\u3048\u3066\u3001\u30a6\u30a7\u30d6\u30c1\u30e3\u30c3\u30c8\u3001\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u3001SMS\u3001\u30e1\u30fc\u30eb\u306a\u3069\u3001\u8907\u6570\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30c1\u30e3\u30cd\u30eb\u3092\u30b5\u30dd\u30fc\u30c8\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u30b5\u30fc\u30d3\u30b9\u306e\u6599\u91d1\u306f\u3001\u4e3b\u306b\u4ee5\u4e0b\u306e\u8981\u7d20\u306b\u57fa\u3065\u3044\u3066\u3044\u307e\u3059\u3002<\/p>\n<ul data-start=\"1444\" data-end=\"1623\">\n<li data-start=\"1444\" data-end=\"1518\">\n<p data-start=\"1446\" data-end=\"1518\"><strong data-start=\"1446\" data-end=\"1458\">\u30c1\u30e3\u30c3\u30c8\u30bb\u30c3\u30b7\u30e7\u30f3\u3054\u3068\u306e\u6599\u91d1<\/strong>: \u30c1\u30e3\u30c3\u30c8 \u30bb\u30c3\u30b7\u30e7\u30f3\u306f\u901a\u5e38\u3001\u30bb\u30c3\u30b7\u30e7\u30f3\u306e\u9577\u3055\u307e\u305f\u306f\u6570\u306b\u57fa\u3065\u3044\u3066\u8ab2\u91d1\u3055\u308c\u3001\u5404\u30bb\u30c3\u30b7\u30e7\u30f3\u306e\u30b3\u30b9\u30c8\u306f\u3001\u30bb\u30c3\u30b7\u30e7\u30f3\u306e\u5177\u4f53\u7684\u306a\u5185\u5bb9\u3001\u5bfe\u8a71\u65b9\u6cd5\u3001\u304a\u3088\u3073\u9867\u5ba2\u304c\u95a2\u4e0e\u3059\u308b\u30c1\u30e3\u30cd\u30eb\u306b\u3088\u3063\u3066\u7570\u306a\u308a\u307e\u3059\u3002<\/p>\n<\/li>\n<li data-start=\"1519\" data-end=\"1623\">\n<p data-start=\"1521\" data-end=\"1623\"><strong data-start=\"1521\" data-end=\"1530\">\u30af\u30ed\u30b9\u30c1\u30e3\u30cd\u30eb\u30b3\u30b9\u30c8<\/strong>: \u540c\u4e00\u306e\u30b5\u30dd\u30fc\u30c8\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u4e0a\u3067\u8907\u6570\u306e\u30c1\u30e3\u30cd\u30eb\u3092\u3054\u5229\u7528\u306e\u5834\u5408\u3001\u30c1\u30e3\u30cd\u30eb\u3054\u3068\u306b\u6599\u91d1\u304c\u767a\u751f\u3059\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001Facebook Messenger\u3084WhatsApp\u306a\u3069\u306e\u30bd\u30fc\u30b7\u30e3\u30eb\u30c1\u30e3\u30cd\u30eb\u3092\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306b\u3054\u5229\u7528\u306e\u5834\u5408\u306f\u3001\u8ffd\u52a0\u6599\u91d1\u304c\u767a\u751f\u3059\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<\/li>\n<\/ul>\n<h5 data-start=\"1625\" data-end=\"1670\">5. <strong data-start=\"1633\" data-end=\"1670\">Amazon Connect Streams \u304a\u3088\u3073 API \u4f7f\u7528\u6599<\/strong><\/h5>\n<p data-start=\"1672\" data-end=\"1766\">\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u304c\u9032\u5316\u3092\u7d9a\u3051\u308b\u4e2d\u3001Amazon Connect \u306f\u7d71\u5408 API \u3084 Streams \u306a\u3069\u306e\u958b\u767a\u30c4\u30fc\u30eb\u3092\u63d0\u4f9b\u3057\u3001\u4f01\u696d\u304c\u6a5f\u80fd\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u304a\u3088\u3073\u62e1\u5f35\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u3066\u3044\u307e\u3059\u3002\u6599\u91d1\u306f\u3001\u4f7f\u7528\u3057\u305f API \u3068\u30c8\u30e9\u30d5\u30a3\u30c3\u30af\u306b\u57fa\u3065\u3044\u3066\u8acb\u6c42\u3055\u308c\u307e\u3059\u3002<\/p>\n<ul data-start=\"1768\" data-end=\"1908\">\n<li data-start=\"1768\" data-end=\"1834\">\n<p data-start=\"1770\" data-end=\"1834\"><strong data-start=\"1770\" data-end=\"1782\">API\u547c\u3073\u51fa\u3057\u6599\u91d1<\/strong>: \u4f01\u696d\u304c\u30c7\u30fc\u30bf\u306e\u4ea4\u63db\u3084\u3084\u308a\u53d6\u308a\u306e\u305f\u3081\u306b Amazon Connect API \u3092\u547c\u3073\u51fa\u3059\u5834\u5408\u3001\u547c\u3073\u51fa\u3057\u3054\u3068\u306b\u4e00\u5b9a\u306e\u6599\u91d1\u304c\u767a\u751f\u3057\u307e\u3059\u3002<\/p>\n<\/li>\n<li data-start=\"1835\" data-end=\"1908\">\n<p data-start=\"1837\" data-end=\"1908\"><strong data-start=\"1837\" data-end=\"1847\">\u30c7\u30fc\u30bf\u901a\u4fe1\u6599<\/strong>: Amazon Connect Streams \u3092\u4f7f\u7528\u3057\u3066\u30b9\u30c8\u30ea\u30fc\u30df\u30f3\u30b0\u60c5\u5831 (\u30d3\u30c7\u30aa\u3001\u97f3\u58f0\u306a\u3069) \u3092\u5916\u90e8\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306b\u9001\u4fe1\u3059\u308b\u5834\u5408\u3001\u30c7\u30fc\u30bf\u30c8\u30e9\u30d5\u30a3\u30c3\u30af\u6599\u91d1\u3082\u767a\u751f\u3057\u307e\u3059\u3002<\/p>\n<\/li>\n<\/ul>\n<h5 data-start=\"1910\" data-end=\"1952\">6. <strong data-start=\"1918\" data-end=\"1952\">Amazon Lex\u3068Amazon Polly\u306e\u7d71\u5408\u6599\u91d1<\/strong><\/h5>\n<p data-start=\"1954\" data-end=\"2048\">Amazon Connect \u306f\u3001Amazon Lex\uff08\u81ea\u52d5\u4f1a\u8a71\u7528\uff09\u3084 Amazon Polly\uff08\u97f3\u58f0\u5408\u6210\u7528\uff09\u306a\u3069\u306e\u4ed6\u306e AWS \u30b5\u30fc\u30d3\u30b9\u3068\u7d71\u5408\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u30b5\u30fc\u30d3\u30b9\u306f\u4f7f\u7528\u91cf\u306b\u57fa\u3065\u3044\u3066\u8ab2\u91d1\u3055\u308c\u307e\u3059\u3002<\/p>\n<ul data-start=\"2050\" data-end=\"2149\">\n<li data-start=\"2050\" data-end=\"2097\">\n<p data-start=\"2052\" data-end=\"2097\"><strong data-start=\"2052\" data-end=\"2066\">\u30a2\u30de\u30be\u30f3\u30ec\u30c3\u30af\u30b9<\/strong>: 100 \u4e07\u4ef6\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u3054\u3068\u306b\u8ab2\u91d1\u3055\u308c\u3001\u5177\u4f53\u7684\u306a\u30b3\u30b9\u30c8\u306f\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u91cf\u3068\u8907\u96d1\u3055\u306b\u3088\u3063\u3066\u7570\u306a\u308a\u307e\u3059\u3002<\/p>\n<\/li>\n<li data-start=\"2098\" data-end=\"2149\">\n<p data-start=\"2100\" data-end=\"2149\"><strong data-start=\"2100\" data-end=\"2116\">\u30a2\u30de\u30be\u30f3\u30dd\u30ea\u30fc<\/strong>: \u6599\u91d1\u306f\u751f\u6210\u3055\u308c\u305f\u97f3\u58f0\u306e\u9577\u3055\u306b\u5fdc\u3058\u3066\u767a\u751f\u3057\u3001\u97f3\u58f0\u5408\u6210\u6599\u91d1\u306f100\u4e07\u6587\u5b57\u3054\u3068\u306b\u4e00\u5b9a\u984d\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n<\/li>\n<\/ul>\n<h5 data-start=\"2151\" data-end=\"2178\">7. <strong data-start=\"2159\" data-end=\"2178\">AWS Lambda\u7d71\u5408\u6599\u91d1<\/strong><\/h5>\n<p data-start=\"2180\" data-end=\"2299\">Amazon Connect \u3067 AWS Lambda\uff08\u30d0\u30c3\u30af\u30a8\u30f3\u30c9\u30b3\u30fc\u30c9\u3068\u81ea\u52d5\u30bf\u30b9\u30af\u306e\u5b9f\u884c\u7528\uff09\u3092\u3054\u5229\u7528\u306e\u5834\u5408\u3001Lambda \u95a2\u6570\u306e\u5b9f\u884c\u6642\u9593\u3068\u30ea\u30bd\u30fc\u30b9\u6d88\u8cbb\u91cf\u306b\u57fa\u3065\u3044\u3066\u8ab2\u91d1\u3055\u308c\u307e\u3059\u3002Lambda \u306e\u6599\u91d1\u306f\u3001\u5b9f\u884c\u6642\u9593\uff08\u547c\u3073\u51fa\u3057\u3042\u305f\u308a\u30df\u30ea\u79d2\uff09\u3068\u4f7f\u7528\u30ea\u30bd\u30fc\u30b9\uff08\u30e1\u30e2\u30ea\u306a\u3069\uff09\u306b\u57fa\u3065\u3044\u3066\u7b97\u51fa\u3055\u308c\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h4 data-start=\"2301\" data-end=\"2328\">Amazon Connect\u306e\u30b3\u30b9\u30c8\u3092\u6700\u9069\u5316\u3059\u308b\u65b9\u6cd5<\/h4>\n<ol data-start=\"2330\" data-end=\"2748\">\n<li data-start=\"2330\" data-end=\"2415\">\n<p data-start=\"2333\" data-end=\"2415\"><strong data-start=\"2333\" data-end=\"2348\">\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u3068\u547c\u3073\u51fa\u3057\u306e\u6570\u3092\u9069\u5207\u306b\u8a2d\u5b9a\u3059\u308b<\/strong><br data-start=\"2348\" data-end=\"2351\" \/>\u30ea\u30bd\u30fc\u30b9\u306e\u7121\u99c4\u3092\u7701\u304f\u305f\u3081\u3001\u5b9f\u969b\u306e\u30cb\u30fc\u30ba\u306b\u57fa\u3065\u3044\u3066\u9069\u5207\u306a\u30b5\u30a4\u30ba\u306eAmazon Connect\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u3092\u8a2d\u5b9a\u3057\u307e\u3059\u3002\u4f01\u696d\u306f\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u306e\u30b5\u30a4\u30ba\u3092\u76e3\u8996\u30fb\u8abf\u6574\u3059\u308b\u3053\u3068\u3067\u30b3\u30b9\u30c8\u3092\u7ba1\u7406\u3067\u304d\u307e\u3059\u3002<\/p>\n<\/li>\n<li data-start=\"2417\" data-end=\"2501\">\n<p data-start=\"2420\" data-end=\"2501\"><strong data-start=\"2420\" data-end=\"2435\">\u81ea\u52d5\u5316\u3068\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u6a5f\u80fd\u3092\u6d3b\u7528\u3059\u308b<\/strong><br data-start=\"2435\" data-end=\"2438\" \/>Amazon Lex \u3068\u305d\u306e\u4ed6\u306e\u81ea\u52d5\u5316\u30c4\u30fc\u30eb\u3092\u7d71\u5408\u3057\u3066\u4e00\u822c\u7684\u306a\u8cea\u554f\u3084\u9867\u5ba2\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u51e6\u7406\u3057\u3001\u4eba\u9593\u306e\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u4f5c\u696d\u8ca0\u8377\u3092\u8efd\u6e1b\u3059\u308b\u3053\u3068\u3067\u3001\u901a\u8a71\u6642\u9593\u3068\u30b3\u30b9\u30c8\u3092\u524a\u6e1b\u3057\u307e\u3059\u3002<\/p>\n<\/li>\n<li data-start=\"2503\" data-end=\"2597\">\n<p data-start=\"2506\" data-end=\"2597\"><strong data-start=\"2506\" data-end=\"2517\">\u30b9\u30c8\u30ec\u30fc\u30b8\u3068\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u3092\u6700\u9069\u5316\u3059\u308b<\/strong><br data-start=\"2517\" data-end=\"2520\" \/>\u4e0d\u8981\u306a\u9332\u753b\u30c7\u30fc\u30bf\u3092\u5b9a\u671f\u7684\u306b\u30af\u30ea\u30fc\u30f3\u30a2\u30c3\u30d7\u3057\u3001\u30c7\u30fc\u30bf\u306e\u4fdd\u5b58\u671f\u9593\u3092\u9069\u5207\u306b\u8abf\u6574\u3059\u308b\u3053\u3068\u3067\u3001\u4e0d\u8981\u306a\u30b9\u30c8\u30ec\u30fc\u30b8\u30b3\u30b9\u30c8\u3092\u56de\u907f\u3067\u304d\u307e\u3059\u3002Amazon S3 \u3092\u4f7f\u7528\u3057\u305f\u9332\u753b\u306e\u4fdd\u5b58\u3092\u691c\u8a0e\u3057\u3001\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u30dd\u30ea\u30b7\u30fc\u3092\u901a\u3058\u3066\u30b9\u30c8\u30ec\u30fc\u30b8\u30b3\u30b9\u30c8\u3092\u7ba1\u7406\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<\/li>\n<li data-start=\"2599\" data-end=\"2679\">\n<p data-start=\"2602\" data-end=\"2679\"><strong data-start=\"2602\" data-end=\"2614\">Pay-As-You-Go\u6a5f\u80fd\u306e\u4f7f\u7528<\/strong><br data-start=\"2614\" data-end=\"2617\" \/>Amazon Connect \u306f\u30aa\u30f3\u30c7\u30de\u30f3\u30c9\u8ab2\u91d1\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3057\u3066\u304a\u308a\u3001\u4f01\u696d\u306f\u901a\u8a71\u91cf\u306e\u5909\u52d5\u306b\u57fa\u3065\u3044\u3066\u5bb9\u91cf\u3092\u81ea\u52d5\u7684\u306b\u62e1\u5927\u307e\u305f\u306f\u7e2e\u5c0f\u3057\u3001\u904e\u5270\u306a\u30ea\u30bd\u30fc\u30b9\u306e\u4f7f\u7528\u3068\u7121\u99c4\u3092\u56de\u907f\u3067\u304d\u307e\u3059\u3002<\/p>\n<\/li>\n<li data-start=\"2681\" data-end=\"2748\">\n<p data-start=\"2684\" data-end=\"2748\"><strong data-start=\"2684\" data-end=\"2695\">\u5730\u57df\u9593\u30b5\u30fc\u30d3\u30b9\u30aa\u30d7\u30b7\u30e7\u30f3<\/strong><br data-start=\"2695\" data-end=\"2698\" \/>\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u306b\u57fa\u3065\u3044\u3066\u30b5\u30fc\u30d3\u30b9\u306e\u5c55\u958b\u306b\u9069\u3057\u305f AWS \u30ea\u30fc\u30b8\u30e7\u30f3\u3092\u9078\u629e\u3057\u3001\u4e0d\u8981\u306a\u30ea\u30fc\u30b8\u30e7\u30f3\u9593\u306e\u30c7\u30fc\u30bf\u8ee2\u9001\u3092\u56de\u907f\u3057\u3066\u3001\u95a2\u9023\u30b3\u30b9\u30c8\u3092\u7bc0\u7d04\u3057\u307e\u3059\u3002<\/p>\n<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<h4 data-start=\"2750\" data-end=\"2756\">\u7d50\u8ad6\u306f<\/h4>\n<p data-start=\"2758\" data-end=\"2917\">Amazon Connect \u306f\u3001\u5f37\u529b\u3067\u67d4\u8edf\u306a\u30af\u30e9\u30a6\u30c9\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u30b5\u30fc\u30d3\u30b9\u3068\u3057\u3066\u3001\u4f01\u696d\u306b\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u3092\u6700\u9069\u5316\u3059\u308b\u5f37\u529b\u306a\u30c4\u30fc\u30eb\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002Amazon Connect \u3092\u9078\u5b9a\u30fb\u8a2d\u5b9a\u3059\u308b\u969b\u306b\u306f\u3001\u6599\u91d1\u4f53\u7cfb\u3092\u7406\u89e3\u3057\u6700\u9069\u5316\u3059\u308b\u3053\u3068\u3067\u3001\u30b3\u30b9\u30c8\u3092\u52b9\u679c\u7684\u306b\u7ba1\u7406\u3057\u3001\u30b5\u30fc\u30d3\u30b9\u5168\u4f53\u306e\u52b9\u7387\u6027\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002AWS \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3068\u3057\u3066\u3001\u79c1\u305f\u3061\u306f\u5c02\u9580\u7684\u304b\u3064\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3055\u308c\u305f\u30a2\u30c9\u30d0\u30a4\u30b9\u3092\u63d0\u4f9b\u3057\u3001\u30d3\u30b8\u30cd\u30b9\u30cb\u30fc\u30ba\u3092\u6e80\u305f\u3057\u306a\u304c\u3089\u30b3\u30b9\u30c8\u3092\u6700\u5c0f\u9650\u306b\u6291\u3048\u308b\u304a\u624b\u4f1d\u3044\u3092\u3044\u305f\u3057\u307e\u3059\u3002<\/p>\n<p data-start=\"2919\" data-end=\"2986\" data-is-last-node=\"\" data-is-only-node=\"\">\u30d3\u30b8\u30cd\u30b9\u306e\u898f\u6a21\u306b\u95a2\u4fc2\u306a\u304f\u3001Amazon Connect \u306f\u3001\u9867\u5ba2\u3068\u306e\u3088\u308a\u7dca\u5bc6\u306a\u95a2\u4fc2\u3092\u69cb\u7bc9\u3057\u3001\u9867\u5ba2\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5411\u4e0a\u3055\u305b\u308b\u67d4\u8edf\u3067\u52b9\u7387\u7684\u306a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/p>","protected":false},"excerpt":{"rendered":"<p>\u4f01\u696d\u304c\u9867\u5ba2\u4f53\u9a13\u306e\u6700\u9069\u5316\u306e\u305f\u3081\u306b\u30af\u30e9\u30a6\u30c9\u30b5\u30fc\u30d3\u30b9\u3078\u306e\u4f9d\u5b58\u5ea6\u3092\u9ad8\u3081\u308b\u306b\u3064\u308c\u3001AWS \u304c\u63d0\u4f9b\u3059\u308b\u30af\u30e9\u30a6\u30c9\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u30b5\u30fc\u30d3\u30b9\u3067\u3042\u308b Amazon Connect \u306f\u3001\u591a\u304f\u306e\u4f01\u696d\u306b\u3068\u3063\u3066\u3001\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u3068\u30b5\u30fc\u30d3\u30b9\u52b9\u7387\u306e\u5411\u4e0a\u3092\u5b9f\u73fe\u3059\u308b\u6700\u9069\u306a\u30c4\u30fc\u30eb\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002Amazon Connect \u306f\u3001\u97f3\u58f0\u3001\u30c1\u30e3\u30c3\u30c8\u3001\u30e1\u30fc\u30eb\u306a\u3069\u3001\u8907\u6570\u306e\u30c1\u30e3\u30cd\u30eb\u3092\u901a\u3058\u305f\u9867\u5ba2\u3068\u306e\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3092\u69cb\u7bc9\u3067\u304d\u308b\u30d5\u30eb\u30de\u30cd\u30fc\u30b8\u30c9\u30b5\u30fc\u30d3\u30b9\u3067\u3059\u3002<\/p>","protected":false},"author":1,"featured_media":3231,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[65],"tags":[],"class_list":["post-3230","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technical-sharing"],"_links":{"self":[{"href":"https:\/\/aws-oncloudai.com\/ja\/wp-json\/wp\/v2\/posts\/3230","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aws-oncloudai.com\/ja\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/aws-oncloudai.com\/ja\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/aws-oncloudai.com\/ja\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aws-oncloudai.com\/ja\/wp-json\/wp\/v2\/comments?post=3230"}],"version-history":[{"count":0,"href":"https:\/\/aws-oncloudai.com\/ja\/wp-json\/wp\/v2\/posts\/3230\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/aws-oncloudai.com\/ja\/wp-json\/wp\/v2\/media\/3231"}],"wp:attachment":[{"href":"https:\/\/aws-oncloudai.com\/ja\/wp-json\/wp\/v2\/media?parent=3230"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/aws-oncloudai.com\/ja\/wp-json\/wp\/v2\/categories?post=3230"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/aws-oncloudai.com\/ja\/wp-json\/wp\/v2\/tags?post=3230"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}